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Appointments
Before you book an appointment
See a pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-care
Help and support available from many National and Local Organisations
Book an appointment
As part of our move to a fairer and more efficient system for allocating both urgent and routine appointments, all patients are asked to complete an online triage form.
You can submit a request by:
Urgent appointments for today or tomorrow
If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.
If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.
Ways to book
If you are unable to access the form online, our reception team can take the details from you and submit the form on your behalf.
All appointment requests are placed into one clinical triage system. A clinician will review your information and ensure that:
- You are seen by the most appropriate healthcare professional, or
- You are signposted to the most suitable service for your needs
To help us assess your request quickly and safely, please provide as much information as possible when completing the form.
Urgent appointments
The surgery offers on the day appointments for those patients requiring input into a new condition that cannot wait to be seen for a routine appointment.
Our reception staff are trained to ask brief information from patients as to why the appointment has been requested. This is to ensure that you are triaged by a clinician appropriately and receive the most appropriate medical care from the most appropriate health professional.
Extended Access
We also have extended access available. See our Out of Hours information.
Book a routine appointment
Ways to book
Sickness certificates (fit notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel vaccinations
Information and advice for travelling abroad.
Home visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, it should be requested by phone before 10am.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
Acute visiting service (AVS)
You can also be visited at home by a community nurse if you are referred by your GP.
The aim of this service is to reduce inappropriate hospital admissions and enable patients to be cared for at home when it is clinically safe to do so. This service supports the GPs to manage urgent care needs and enables them to focus on other priorities in primary care. The service has resulted in:
- Reduced emergency admissions to hospital
- Reduced the need for GPs to leave their practice to visit people in their homes
- This increases access to GPs in the practices
- Quicker referrals to hospital when it is needed
This service can be accessed via the GP surgery.
Related information
Change or cancel an appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
To cancel your appointment:
- Use your NHS account (through the NHS website or NHS App)
- Phone us on 01329 232446 during opening hours
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Text message reminders
Bridgemary Medical Centre sends appointment reminders for most of its appointments. You will receive a message 24 hours prior to your appointment confirming the date and time, on the mobile number we have on your record so it is important you continue to keep us to date with your most appropriate contact number. If you would not like to receive these messages please let reception know.
Nurse clinics
Bridgemary Medical Centre offers a number of different nurse clinics for issues such as asthma, travel vaccinations, chronic disease management, baby immunisations and cervical smears. We do not offer walk-in clinics.
Both our GPs and nurses review patients with chronic diseases. The surgery offers a recall service in which you will be invited for an annual review appointment in the month of your birthday. You may be asked to complete a relevant online form prior to your appointment and it is important you attend for your review.
Integrated primary care access service
GP Practices in the local area collaborate with Southern Hampshire Primary Care Alliance to provide appointments for GP practices outside of the surgeries normal opening hours. Booking of these appointments is still accessed through the normal surgery appointment booking.
Chase Community Hospital, Borden
Friday, 6:30pm to 10:30pm
Fareham Community Hospital
Monday to Friday, 6:30pm to 10:30pm
Forton Medical Centre, Gosport
Tuesday and Thursdays, 6:30pm to 10:30pm (for urgent appointments)
Saturday and Sunday, 8am to 10:30pm
Porchester Health Centre
Saturday and Sunday, 8am to 10:30pm
Swan Surgery, Petersfield
Tuesday and Thursday, 6:30pm to 10:30pm
Saturday and Sunday, 8am to 10:30pm
Waterlooville Health Centre
Monday, Wednesday and Friday, 6:30pm to 10:30pm
Saturday and Sunday, 8am to 10:30pm
Out of hours
Enhanced access
Ask at reception for enhanced access information
Life threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent but not life threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.